Terms & Conditions
Finesse Chiropractic
Initial Consultation & Care
- First visit includes a short consultation and physical exam
- X-rays may be recommended if clinically needed (charged separately unless included in current offer)
- Second visit includes your report of findings and care plan
- If appropriate and agreed, your first treatment begins at the second visit
- Treatment may include adjustments, rehab, traction, needling, and muscle work
Payment & Refunds
- First treatment is paid for at your second visit
- Consultations and promotional offers are non-refundable
Referrals
- If chiropractic care or X-rays aren’t suitable, you’ll receive:
- Full consultation
- Health report
- Free referral
- You will not receive X-rays or adjustments, even if part of an offer
Cancellations
- Minimum 48 hours’ notice required for cancellations or rescheduling
- Late cancellations or no-shows may be charged in full
Punctuality
- Arrive 5 minutes early to avoid delays
• • If more than 5 minutes late, your appointment may be cancelled and charged
Patient Information & Policies
Cancellation Policy
We value your time and ask that you value ours too. If you need to cancel or reschedule your appointment, please give us notice:
- Existing Patients – Kindly provide at least 24 hours’ notice
- New Patients – A 48-hour notice is required for cancellations or reschedules
Missed Appointments or Late Cancellations (under 24 hours):
Full appointment fee will be charged.
Exceptional Circumstances
We understand that emergencies happen. In such cases, the charge may be waived at the Clinic Manager’s discretion.
Arrival Policy
- New Patients: Please arrive 15 minutes early if you haven’t completed the online intake form. This time allows you to fill in any required paperwork before seeing your chiropractor.
- Returning Patients: Please arrive on time, or ideally 5 minutes early. Arriving late may shorten your session to ensure we stay on schedule for others.
X-Ray Protocol
(Tamworth Clinic Only)
If your chiropractor requires X-rays during your visit, please prepare in advance:
Do wear: Comfortable clothing without metal
Do not wear: Jewellery, metal zips, buttons, or hooks. Leave jewellery at home where possible. You’ll need to remove it for the procedure.
Why?
Metal creates “artefacts” in X-ray images that can obscure results, leading to possible misdiagnosis. Your cooperation ensures safe and accurate imaging.
Having Trouble Finding Us?
If you’re having difficulty locating the clinic or you’re running late, please don’t hesitate to contact us:
Tel:
01827 930 788
Mobile:
07708 121 022
Email:
hello@finessechiro.co.uk
Website:
www.finessechiro.co.uk
Important Reminder
It is each patient’s responsibility to read and understand these terms and policies before booking an appointment.